Jollibee Foods Corp. (JFC) on Friday said 72 stores were temporarily closed due to the limited availability of products.
"The limited availability of products has caused the temporary closure of 72 stores of various JFC brands, representing 3.2 percent of its store network nationwide of 2,244 and the reduction in the menu of many stores," the company said in a disclosure to the stock exchange.
The affected stores, including Chowking, Mang Inasal and other brands, are mostly located in and around Metro Manila.
A report from ABS-CBN News said JFC is not having supplies issues, and reiterated the problem arose when the company switched to a new IT system.
It said it has sufficient raw materials, finished products and production capacity to meet consumer demand for the rest of the year.
"The product limitation has been caused by the migration to new systems that started on August 1, 2014, which has resulted in temporary slowdown in sales order taking, product loading and dispatch of transportation," JFC said.
The company reportedly invested at least P500 million for the new enterprise platform.
"The purpose of this major investment is to prepare JFC for an accelerated business growth in the Philippines and abroad as it pursues its goal to become the largest Asian restaurant company and one of the most successful restaurant companies in the world," it added.
JFC assured its customers to fix the problems and plans to reopen the stores in the next few days.
"JFC and its business partners look forward to the restoration of sales growth to higher levels for the remaining weeks of August and the continued strong growth of the Jollibee Group's business for the entire year of 2014," it said.
Jollibee operates 2,244 restaurant outlets in the country and 589 stores overseas.