Netizens were upset following the shortage of fastfood chain Jollibee's stocks on ChickenJoy and other items on Thursday.
Complaints were posted in social networking sites such as Twitter and Facebook on the unavailability of Jollibee products in several stores in Metro Manila.
@Jollibee i am just wondering why some of your branches are closed? And when i was able to find an open one, choices are very limited.
— Marlon Lim (@iammarlonie) August 7, 2014
Jollibee ilang beses na kayong walang pancake at chicken joy hah. Kainis.
— joannamae (@jowwhuannaaa) August 7, 2014
Pretty disappointed how this jollibee doesnt have chicken available :(
— Nigel Ymana (@nigelymana) August 7, 2014
@HazelJandoc Baka wala naman tinda ang jollibee? :( 2 branches na kanina ang pinaasa ako eh. 2 days na silang walang spaghetti!!! HUSTISYA
— Wilma Dimailig (@Maddgil) August 6, 2014
We were supposed to order @Jollibee for dinner but then they ran out of chicken, spaghetti and burgers. BOO.
— Cha (@chacalubaquib) August 6, 2014
Jollibee why no Chicken Joy anymore??? #ChickenSad #HowDareYou
— Helen Oli (@findhelenhere) August 7, 2014
Jollibee Foods Corp. apologized to its consumers and said a major systems upgrade is being conducted, reason for most of their stores were operating on a limited menu.
"Unfortunately, this change in system has initially affected the delivery schedule of raw materials from our commissary to select stores," Jollibee Foods vice president for marketing Harvey Ong said.
Some netizens think Jollibee is running out of supplies for their chicken, and predict it is importing products from China, where prices are low due to the passing off of "toxic meat" in several restaurants.
However, Ong clarified that the unavailability of their products is only temporary and does not deal with any chicken shortage, and even did not mention they are importing products from other countries.
"We would like to clarify that this is NOT a supply issue or a chicken shortage situation. Rest assured that this is only temporary as we are working round the clock to ensure that all our products – including Chickenjoy, Jolly Spaghetti and Yumburgers – will be made available again in all the affected stores soonest. In fact, some of these stores have already begun offering these Jollibee favorites again," he said.
"We would like to sincerely apologize for this temporary inconvenience, and thank our customers for bearing with us," he added.
Meanwhile, KFC Philippines in a tweet posted a photo after the #ChickenSad tag trended on Twitter.
[Photo: @jeyps_ via,